Customs clearance optimization for Agrotop

Challenge

The company faced customs delays because of incorrectly prepared documents and product classification errors. This caused fines and disrupted delivery timelines.

Solution

We audited the full document flow, rebuilt the product list structure, and introduced documentation standards aligned with Kazakhstan customs requirements.

Results

• Logistics costs reduced by 23%
• Customs clearance time cut from 5 to 1.5 days
• Penalty charges eliminated
• Preliminary customs declaration process implemented